Customs Clearance Service
Customs clearance service in Vietnam can be challenging for foreign businesses due to language barriers, complex regulations, and the risk of shipment delays. UNI’s full-package customs clearance service in Vietnam helps you overcome all these obstacles. With over 10 years of experience and more than 20,000 complex customs cases handled, UNI’s team of experts ensures accurate documentation, full compliance, and minimized post-clearance audit risks — keeping your import–export operations smooth and efficient.
4 Common Challenges Businesses Face in Customs Clearance
Foreign businesses often face numerous challenges when handling customs procedures in Vietnam. UNI’s full-package customs clearance service is designed to help you overcome these obstacles, including:
Language and documentation barriers
Customs documents and regulations are mostly in Vietnamese, making it difficult for foreign staff to understand and prepare the required paperwork accurately.
Differences in legal frameworks
Foreign businesses are often unfamiliar with Vietnam’s customs law system, which can be very different from the regulations in their home countries.
Complex customs procedures
Many businesses are still unfamiliar with the customs clearance process, tax calculation, or how to handle situations when their goods are inspected.
Risks of non-compliance
Errors in customs clearance can lead to administrative penalties, shipping delays, or even damage the company’s reputation.
With a team of experienced customs experts who understand Vietnamese regulations, UNI guides your business through every customs step ensuring accurate documents, quick clearance, and peace of mind in all your import–export activities.
Full-package customs clearance process
Document preparation and customs clearance
UNI handles all customs documentation and declaration procedures on behalf of your business, ensuring accuracy and full compliance with legal regulations.
Import–export process and compliance consulting
Provide specific guidance in accordance with Vietnamese regulations and relevant international agreements, helping import–export businesses operate more smoothly.
HS code verification and risk assessment
Identify the correct HS codes and assess customs risks before declaration to minimize errors and optimize tax costs.
Working with customs authorities
Represents your business in handling and promptly responding to arising issues, ensuring a smooth customs clearance process.
Domestic Transportation Consulting
Provides consulting support on delivery solutions to the customer’s designated location, ensuring on-time performance and operational efficiency.
Post-declaration reporting and monitoring
We consolidate and report all declarations and related issues, helping businesses maintain transparent control over the entire customs process.
Why Choose UNI’s
Customs Clearance Services?
Hands-on Experience
Has supported over 5,000 consultation cases in logistics and customs clearance, covering various business types and product categories.
Professional Team
Our team includes experienced customs lawyers and import-export specialists who can flexibly and effectively handle any complex situation.
Expertise in Customs Procedures & HS Codes
Thorough knowledge of legal regulations and post-clearance procedures, supported by a team of legal experts and specialists who accurately analyze C/O and HS codes to safeguard tariff benefits.
Always Up-to-Date with the Latest Policies
Provides timely advice on customs laws, taxes, and FTAs, helping businesses minimize risks from policy changes.
Logistics Clearance Team
On-site OPS Team – Fast and Accurate Customs Clearance
The OPS team at UNI consists of experienced logistics specialists responsible for coordinating and overseeing the entire cargo handling process. With hands-on experience at major ports and customs offices such as Cát Lái, Tân Thuận, Hiệp Phước, and Tân Sơn Nhất, we ensure customs clearance is fast, accurate, and transparent.
Logistics Operations Coordination
Supervises and optimizes the delivery process from warehouse to destination, ensuring on-time performance.
Document & Compliance Control
Handles import-export documentation accurately, ensuring compliance with customs regulations and international partner requirements.
Effective Coordination with Relevant Parties
Ensures seamless communication between businesses, carriers, and customs authorities.
Proactive Updates & Responses
Provides timely shipment status updates and support with solutions for any arising issues.
Portfolio
UNI’s Achievements in Numbers
Successfully handled
20000
customs cases
Collaborated with over
100
partners across Asia
Over
98%
client retention rate
Over
1000+
CD per month
Average
1,5
customs clearance time
KEY PERSONEL
UNI’S CUSTOMS EXPERTS TEAM
NGUYEN THI HONG DAO
Clearance Assistant Manager
Customs Clearance and Logistics Specialist
Experience in Import–Export Consulting and Risk Management
PHAM THI HIEN
Clearance Assistant Manager
Customs Clearance and Logistics Specialist
Experience in Import–Export Consulting and Risk Management
PHI DANG LONG
Legal Assistant Manager
Legal Advisory Specialist
Experience in Contract Management, Import–Export Legal Advisory, and HS Code Classification
UNI'S STRATEGIC PARTNERS
More than 30 cases of post-clearance audit are handled by UNI each year
EXPORT CAR ANTENNA MANUFACTURING COMPANY
- Explanation of customs settlement reports
- Handling the mixed use of raw materials for production, business and export
- Explanation of customs settlement reports
CAR TIRE MANUFACTURING COMPANY
- Explanation/report on the on-site import declaration
- Explanation of data discrepancies
- Explanation of HS codes
IRON AND STEEL MANUFACTURING COMPANY
- Lack of corresponding on-the-spot import and exit declaration
- Opening the declaration late to the prescribed time
- Incomplete declaration of product ingredients
- Consulting on solutions to mitigate sanctions
HAT MANUFACTURING AND DISTRIBUTION COMPANY
- Data connection between the accounting department and the import-export department
- Explanation/report on documents of origin
- Explanation/report on data discrepancies
TEXTILE AND GARMENT EXPORT MANUFACTURING AND PROCESSING COMPANY
- Explanation of documents of origin of goods
- Explanation of data discrepancy
- Processing raw materials under multiple outsourcing contracts
ELECTRONIC COMPONENTS MANUFACTURING COMPANY
- Handling data discrepancies
- HS Code Explanation
See details 30+ case studies
After customs clearance here!
HEAR FROM OUR CLIENTS
UNI’s experience goes beyond procedures, showcasing its legal advisory expertise and helping clients safeguard their rights and business reputation.
DM TEXTILE
Mr. Tanish Mittal
Director
“When we first established our business in Vietnam, we faced difficulties with customs clearance and frequently had our goods selected for red-channel inspection. Thanks to UNI’s full-package support and timely handling at the port, our import-export operations have returned to stability and efficiency.”
AMERICAN & EFIRD VIETNAM THREAD LLC
Ms. Sarah (Yến Lê)
Warehouse Manager
“We are very satisfied with the customs clearance service provided by UNI Custom Consulting. The UNI team performs declarations accurately and ensures our shipment schedules are met. In addition, they offer thorough consultation on customs procedures and promptly update us with the latest regulations and information. We truly appreciate UNI’s professionalism and efficient support.”
FAQs
1, How long does customs clearance take?
-
- Green channel: 1-2 working days
- Yellow channel: 2-3 working days
- Red channel: 3-5 working days or more, depending on the complexity of the inspection
2, What are the costs for declaration services?
– Type of goods and complexity
– Service provider
– Number of declarations and frequency of service use
– Additional services (if any)
3, How to determine the correct HS code?
-
- Use the General Department of Customs online lookup tool
- Consult customs clearance experts
- Compare with Vietnam’s Import-Export Goods Catalog
- Submit a request for advance determination of code numbers for complex goods
4, Can a declaration be adjusted after submission?
5, Do personal goods need customs clearance?
-
- Personal goods below the tax exemption threshold are exempt from detailed declaration (below 1 million VND for gifts)
- Personal goods exceeding the tax exemption threshold must still be declared and taxed according to regulations
6, How long does it take to complete customs clearance procedures?
-
- Document preparation time: 1-2 working days
- Specialized permit processing time: can extend from 3-30 working days
- Tax payment time: 1-2 working days
7, What does the customs clearance cost include?
-
- Export/import tax
- Value-added tax
- Special consumption tax (if applicable)
- Specialized inspection fees
- Declaration service fees (if outsourced)
8, How to increase the chance of green channel classification?
-
- Declare information accurately and completely
- Build a good compliance history (no violations)
- Ensure consistency between documents
- Submit all documents related to the goods
UNI CUSTOMS CONSULTING
Experienced Specialists
Customs lawyers and import-export experts with extensive experience, ready to handle complex situations with flexibility.
In-Depth Customs Knowledge
Understands laws, customs processes, and post-clearance audits.
Advanced CO & HS Code Management
Accurate Analysis and Practical Advice
Hands-on Experience
Experienced in assisting over 20 businesses with post-clearance audits, achieving positive outcomes.
Continuously Updated on Legal Regulations
In-depth analysis of legal regulations, staying updated with the latest rules to minimize
Book Your Consultation Today
REPUTATION IS UNI’S TOP PRIORITY
OUR COMMITMENT
We are committed to supporting businesses with the highest level of professionalism, through three key promises:
Documentation with 100% Accuracy
If a customs clearance handled by UNI is rejected by the authorities due to our advisory errors or mistakes, UNI will correct and resubmit it completely free of charge until the declaration is accepted and successfully cleared.
Compliance with the Latest Legal Regulations
Always proactively update and accurately apply current legal documents (Circulars, Decrees, and guidelines from the Ministry of Industry & Trade and Customs), ensuring full legal compliance and safety for every shipment.
Absolute Customer Information Confidentiality
All sensitive business data, such as material lists, HS codes, and import-export documents, are securely stored and kept confidential, with a commitment not to share them with any third party.