Cases of using the Ecus6 System for customs procedures starting from May 27, 2025

On May 27, 2025, the Customs Department issued Official Letter No. 6324/CHQ-GSQL guiding the implementation of customs procedures via the Ecus6 System (Electronic Customs Clearance System version 6). 

There are three specific cases in which customs declarants are to use the Ecus6 System instead of the VNACCS/VCIS system: 

1, When the VNACCS/VCIS system experiences technical disruptions 

In situations where the VNACCS/VCIS system is non-operational, customs clearance for the following types of goods will temporarily be processed through the Ecus6 system to ensure continuous clearance without interruption: 

• Exported and imported goods (excluding low-value goods sent via postal or express delivery services); 

• Goods transported under customs supervision. 

2, Special cases directed to be declared through Ecus6 System

Applicable to the following categories of goods: 

• Emergency relief goods, humanitarian aid; 

• Goods serving national defense and security purposes; 

• Gifts, donations, and personal belongings; 

• Temporarily imported – re-exported or temporarily exported – re-imported goods for work purposes within a specific time frame and carried by persons on entry or exit. 

If declarants are unable to submit declarations via the VNACCS/VCIS system, the Sub-department of Customs is responsible for guiding them to declare through the Ecus6 system. Paper-based declarations are not to be used in these cases. 

3, Continuing the processing of declarations already submitted via Ecus6 System

If the declarant previously submitted temporary import or export declarations through the Ecus6 system, the corresponding re-import or re-export procedures must also be completed on the same system to ensure data synchronization and procedural consistency. 

(According to Official Letter No. 6324/CHQ-GSQL dated May 27, 2025)

>>>> Related service: Customs Clearance